Sunday, July 20, 2008

And the winner is...

Rhonda Moore!! Congrats on winning the recycled snack wrapper purse!
Thanks to everyone for coming out and shopping the sidewalk sale! What a fun weekend.
Now we need your back to school fashions to help fill up the racks. Shoppers are buying up jeans and hoodies as fast as we put them out, bring the ones you aren't wearing any more to SmartyPants and we'll help you turn your cluttered closet into cash!
Brands that sell the best are:
Abercrombie
American Eagle
Aeropostale
Banana Republic
Buckle
Charlotte Russe
Gap
Hollister
Roxy
Seven
Silver
Wet Seal

Saturday, July 19, 2008

SmartyPants Gone Wild!!

Shoppers are LOVING our new line of giraffe and zebra print purses, frame wallets, tote bags, back packs and jewelry!

Our personal fav is this big ole' duffel bag for the fashion conscious jock, or the nerdy girl who carries every book home with her from school every day. Only $28, seen elsewhere for $40+

We've just placed a large order of new animal print goodies, so be sure to stop in next week for first pick!

See ya then!

Monday, July 14, 2008

What you want...when you want it!




Everyone shops differently. I, for example, shop late for everything. I've been known to do all of my Christmas shopping on Christmas Eve. One of my friends, however just bought backpacks, jeans, and hoodies for back to school time for her 3 boys. We are great friends, but as you can tell, we never shop together!


One really great thing about shopping at SmartyPants is that we have what you want, when you want it. We carry "transitional" items year round. Tank tops, t-shits, hoodies, and jeans are accepted at anytime of the year.


We're selling back to school stuff daily, but don't worry if you're not an early season shopper, we'll be accepting fall and winter items every second we are open, straight thru January.


Shoppers comment often that SmartyPants is a new shop every time they come in. The motto around here is, buy it today, or live to regret it!

So, if you're not quite ready for jeans and sweaters yet, don't worry, we still have plenty of cute tanks and sandals to keep you stylin' thru the summer. And if you are one of those over achievers who does everything in advance, hoodies and jeans are hitting the floor every day.

SmartyPants is the shop that gives you what you want, when you want it!

Monday, June 23, 2008

Packing my bags!

I'm heading out this Thursday, on my way to Indianapolis for a NARTS (national association of resale and thrift shops) conference.

This is my third conference and since it is so close to home, I am not really stressing out at all. No plane rides like the past 2 years in Atlanta, and San Antonio. I'll just make the 2 hour drive, with no worries.

It's so nice being able to take any and every item of clothing I might possibly want to wear. Usually I'm cramming the bare minimum in my polka dot suitcase about now.

So here's what I'll be doing all weekend.

Thursday: I'll meet up with a shopkeeper from Utah named Patty, and her husband Kenny who have become very dear friends to me. We will probably go to lunch, and there is a probably a chance of visiting an Irish pub before we head off to a meet and greet function where we'll hug all our buddies we haven't seen for a whole year.

Friday: We will be treated to an opening speech by someone from the organization, and then we'll load coach buses and tour other resale and thrift shops in the Indianapolis area. This is great fun to see how their shops are set up and how they run things. I learn a lot about how to serve the customers better during this part of the conference.

In the evening is an auction and cocktail party.

Saturday: This is the true day of learning, where I will attend workshops such as "Is your floor space working for you?", "Creating a customer service culture", and "Accountability is everything". Each of these workshops will teach me dozens of new ideas which I will scribble in a little notebook I keep in my hand at all times.

The first year I came home and we did what we called, "mini extremem makeover~SmartyPants edition". Remember the cutesy pink and green was replaced with turquoise, brown and lime green?

After my second conference, I decided I wanted to be a teen shop for real, and that I needed to brand the shop as a teen shop in order to succeed. We moved to a teen friendly location, and you all seem to love it...we do as well!

Who knows what I'll come home and do this year...there's no telling. I come home on a mission to make the shop better, and I always try and make at least one quick improvement. I'll let ya know what that will be next week.

Saturday night is free time, and Indy is so close, my husband will join me and maybe we'll go to Broad Ripple in Indy http://www.discoverbroadripplevillage.com/. There's this great steakhouse where the owner comes around and chats with you. I like that kind of hometown feel.

Sunday: More workshops, and sourcemart where I'll buy books and get info from vendors regarding new products to use or sell in the shop. In the evening we will have a dinner and dance at 21 Club at Union Station.

Monday: Closing session and I'll be whining and weeping as I say goodbye to my best buddy for another year.

Carmen and Ashley are running the shop for the weekend, so stop by and harrass...oops err I mean say hello to them for me.

I'll post some pictures when I get back home.

Thursday, June 19, 2008

Free Sunglasses Friday!


Friday June 20, come on in and get your free pair of shades!


Shop our amazing selection of cute stuff, spend $25 and pick out a pair of shades from the awesome selection at SP...we have at least 100 pairs to choose from!


Friday only, be there or be square!


Monday, June 9, 2008

I'm digital again!

So, I posted earlier about my poor digital camera that bit the dust. The batteries went dead, so I changed them, and the lense still wouldn't open, and the light shut right off as if the batteries weren't connecting.

When I told my darling husband I needed to look at new digital cameras, b/c mine wasn't working, can you guess what he asked me?

"Did you try putting new batteries in it?"

Duh!! YES I had tried putting new batteries in it. I had also removed and tried them the opposite way a few times too. I know myself well enough to check and make sure I had them in the right way too.

Well, he told me not to buy a new one until he had a chance to look at it. Okay, he really is the ultimate Mr. Fix it, but digital cameras?! I had no faith that he could fix it, but I obediently waited for him to get around to looking at it. All the while deciding what kind of new camera I was going to buy.

Well, finally the day came when Ted made time to check out my poor broken camera. He opened the battery compartment which highly irritated me since I had already changed the batteries, did he think I was a moron?!

He slipped the batteries into his hand, looked at them for a millisecond, and exclaimed, "Oh here's your problem".

I'm thinking no way!!!! I messed with those batteries, how can this be?!

"These are non alkaline batteries," he explained. "You need alkaline."

Well, I was not positive he was right, but again, obediently I motored down to the CVS and made sure I bought alkaline batteries.

He popped them in, flipped the switch, and out came the lense, up lighted the screen and I'm in business again!

Check back soon for photo updates of newly arrived merchandise! I gotta get thru all these totes of stuff that was brought in while I took the week off.

See you soon!

Tuesday, May 27, 2008

I got a huge compliment today!

While checking email this morning, I came across a message from a mom of a frequent teen shopper here at SmartyPants.

She was asking for advice on what to wear to her daughter's graduation this weekend.

I replied telling her that I would hook her up when she came in the shop, I already have a few outfits set back for her to try on.

Why is this a compliment to me? I'm thrilled and honored to be seen as a human being and not just a business. I love it that my opinion on what to wear to a function would matter!

We try so hard to truly help our customers look and feel their best. The girls are trained not to lie and say "oh yes, that looks perfect on you!" if it doesn't. We make other suggestions, and even point out something that isn't fitting quite right.

The goal around here is NOT just to make a sale, it is to offere CUSTOMER SERVICE with a smile.

Being asked my opinion on what to wear assures me that we are doing a good job.

Thanks to the mom who sent me the email, it is a joy to serve people like you
and your sweet daughter!
Anyone else wondering what to wear to a graduation ceremony? My advice is something comfortable. The ceremony I will be attending this weekend is held in a HOT gym on uncomfortable bleachers. I'll be wearing a dressy white linen pair of capri pants, red sandals, and a flowy red blouse with white floral pattern. I'm hoping to look cute and stay cool, I wish the same for everyone of you who will spend hours on bleachers in honor of our graduates in the next few weeks.